I lost my authenticador

[Oscar310189]

good day I changed cell phone, and I lost my authenticator, and I can't make withdrawals, what can I do?

[pmaher]

Hi Oscar310189,

I can help you update your phone number but I'll need a couple things from you. I will need a selfie photo of you holding your ID and a piece of paper with your new phone number on it. Once I have that picture I'll be able to verify your identity and manually go in to change your phone number. Please email the picture to me directly at Pmaher@xcoins.io.