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  • unfunded?

    Hello, I made the request to get bitcoins and than the status was UNFUNDED. Why? Can you help me please?

  • #2
    Hi Ajasddf,

    I am sorry to hear your transaction has gone unfunded, you should be able to fund it from the "Activity" page in your account. Feel free to open a ticket on the helpdesk for faster support. https://info.xcoins.io/helpdesk/

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