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  • Phone #

    Just purchased some btc but my old phone # is still linked to the account so I cant withdraw

  • #2
    Cannot verify my phone number, didn't receive SMS. What can I do to verify my phone number?

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    • pmaher
      pmaher commented
      Editing a comment
      Hi lepen691,

      Please attempt to resend the code as a voice call, the option to do so should appear about one minute after sending the original code.

  • #3
    Originally posted by Kashtary22 View Post
    Just purchased some btc but my old phone # is still linked to the account so I cant withdraw
    Hi Kashtary22,

    I can help you update your phone number but I'll need a couple things from you. I will need a selfie photo of your holding your ID and a piece of paper with your new phone number on it. Once I have that picture I'll be able to verify your identity and manually go in to change your phone number. Please send the picture to pmaher@xcoins.io

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