Announcement

Collapse

new Bitcoin node

We have migrated to the new Bitcoin node. All outgoing transactions should now be much faster. Your old xCoins wallet bitcoin addresses no longer work! If you have given your address to anyone, please make sure to inform the sender that your bitcoin address has changed.
See more
See less

Approval

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Approval

    This is my 2nd or 3rd transaction and it wasn't instant. And this time it says to send photo and ID again? What's up? Thanks.

  • #2
    Hi Wilbur,

    Thanks for reaching out. The system should only request re-verification if your account details have been changed or a new payment method is used. In these cases you should not need to upload additional documents, simply wait for our approval staff to verify your account once again.

    Comment

    Working...
    X