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  • Help Reset Password

    I have called over 30 times in two days. Tried multiple times on line. But I never receive the email response with PW reset link. Never receive a call back. I have bitcoin I need to move. Someone please help a testy old Texan....

  • #2
    Hi Wilsord1,

    Thanks for reaching out. Unfortunately we do not offer phone support at this point in time. We would be happy to answer any questions over email but the best way to get issues resolved is by submitting a ticket on the help desk (https://info.xcoins.io/helpdesk/). Please attempt resetting the password but from an incognito chrome tab, this issue may be related to the cookies and cache not being cleared in the web browser. You can reach me at pmaher@xcoins.io for any further assistance.

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