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Unable to Verify Phone Number

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  • Unable to Verify Phone Number

    I'm from India, i tried to verify my phone number several times but I didn't get any confirmation code. Also tried with voice message but still nothing.

  • #2
    Hi Ash1855,

    In that case we will need to manually switch your authentication method to google authenticator. To do so I will need you to do two things. The first thing I will need you to do is to download the google authenticator on your mobile device. Once that is downloaded I will also need to verify your identity so please send me a selfie photo of yourself holding a piece of paper with google authenticator written on it. Please send the photo to pmaher@xcoins.io as the helpdesk does not receive images. Once I receive your verification photo I will be able to request the code to manually change your authentication to google authenticator.

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