Announcement

Collapse
No announcement yet.

Need Phone Number Changed On Account

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Need Phone Number Changed On Account

    Hello, the phone number I use for 2FA with my xcoins account is no longer valid, I need to switch it immediately. Please let me know how to quickly get this resolved!

    Thanks,
    Nate

  • #2
    Hi Alexanat,

    I can help you update your phone number but I'll need a couple things from you. I will need a selfie photo of you holding your ID and a piece of paper with your new phone number on it. Once I have that picture I'll be able to verify your identity and manually go in to change your phone number. Please email the picture to pmaher@xcoins.io.

    Comment


    • #3
      Hello pmaher, I've sent the selfie and information as requested. Thank you for the help.

      Comment

      Working...
      X