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Issues with ID verification

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  • Issues with ID verification

    I'm trying to complete these steps to buy BTC but I can't
    I'm sending several times my ID document and a photo of myself with my ID document and a paper with "XCOINS"

    ALL THE TIME I'm getting this "We have received your bitcoin loan request. However, we could not immediately approve it. More information is required to complete the review."

    WHAT? I sent everything that you need and you guys only say that...

    Help me, please.
    Last edited by Prime; 07-23-2021, 08:48 PM. Reason: xcoinsmail
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