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Did my documents go through?

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  • Did my documents go through?

    Submitted verification hours ago and still not able to buy bitcoin! I didn’t get any emails after I submitted my verification. And I don’t see “pending verification “ or anything like that. When I try to buy bitcoin it just takes me back to the page to submit verification. Please let me know if my docs have been received. I opened a ticket but no response there either. Thanks in advance!

  • #2
    Hi Blanecards,

    Thanks for reaching out. I apologize for the delay, we were out of the office over the holiday. I have just verified your account, you should be all good to go. Let me know if you have any other questions or concerns, I'd be happy to help.

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