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We are planning a system upgrade on April 20, 2021. Our systems will be down from 8:00 am to 18:00 pm PST.
Thanks for reaching out. It looks like this transaction did not complete successfully. The lender for this transaction has already issued a refund, you should see the funds back on your original payment method within the next day or two. Let me know if you have any other questions or concerns, I'd be happy to help.
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