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  • verifications

    I have verified my account on the first purchase. Buy several times. Now try to buy and ask me again for verification. Send back my ID and reject me the purchase. I try again to buy, they ask for the Selfie with the ID and now they answer me. Please, wait. How many times are you going to verify my account? And when will they finish checking?

  • #2
    Hi Cobramv,

    The system should only request re-verification if your account details have been changed or a new payment method is used. In these instances you do not need to upload additional documents, simply wait for our approval staff to verify your account once again. Please reach out with a ticket in the helpdesk and I will ensure that your account is verified.

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