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  • Need help please

    My loan was declined by the seller, but my card was still charged. I'm wondering how long it takes to get my money back? The guy has emailed me saying he will send it back to me but hasn't yet? If someone could help me please I'd appreciate it.

  • #2
    You should open a ticket with support.

    The lender will refund the $, but probably needs clear instruction from support first (just to be safe).

    I have refunded many buyers in these kind of situations, but I usually like to discuss it with xCoins first. You should get your funds back soon though.

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    • #3
      Originally posted by Rogue1 View Post
      My loan was declined by the seller, but my card was still charged. I'm wondering how long it takes to get my money back? The guy has emailed me saying he will send it back to me but hasn't yet? If someone could help me please I'd appreciate it.
      Sent you a PM. We'll take a look at this ASAP!

      And Thanks Stibbler! As always, you're the man

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