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  • Pending Approval

    PayPal says payments went through,but XCOINS says
    Bitcoin request # BNX96JTYKK Pending Approval and I need to send photo ID again and it's my 2nd or 3rd transaction. My last 2 were instant. Thanks

  • #2
    Hi Wilbur,

    Thanks for reaching out. It looks like this transaction has completed successfully and the bitcoin is now in your account. Let me know if you have any other questions or concerns, I'd be happy to help.

    Comment


    • #3
      Also mine is pending for approval I did take pic 6 times. I was waiting since 1pm today. Need help please

      Comment


      • pmaher
        pmaher commented
        Editing a comment
        Hi Budors,

        What is the xCoins transaction number for this transaction? I will look into your verification status right away!

    • #4
      this happens to me often and it just happened again it is very annoying

      Comment


      • pmaher
        pmaher commented
        Editing a comment
        The system will only request re-verification if your account details have changed or a new payment method is used. In these cases you do not need to upload additional verification documents, simply wait for our approval staff to re-verify your account.
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